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Welcome to PrimaCare Hospital

Welcome to PrimaCare Hospital

Compassionate care, advanced medicine, and trusted expertise — your health is our priority

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World-Class Medical Facilities

World-Class Medical Facilities

State-of-the-art operating theatres, ICU, diagnostic labs, and 24/7 emergency services under one roof

Our Departments
150+ Expert Doctors

150+ Expert Doctors

Board-certified specialists across 25+ departments — delivering personalised treatment plans for every patient

Meet Our Doctors
★ NABH Accredited — 150+ Specialist Doctors — 25+ Departments — 24/7 Emergency & Trauma Centre — 10,000+ Surgeries/Year — Cashless Insurance for 200+ Providers — Recognised Centre of Excellence ★

We specialise in |

About PrimaCare Hospital

PrimaCare Hospital has been a trusted name in healthcare for over 25 years. Founded with a vision to make world-class medical care accessible to every family, we've grown from a small 30-bed clinic to a 350-bed multi-speciality hospital with centres of excellence in Cardiology, Orthopaedics, Neurosciences, Oncology, and Women & Child Health.

Our commitment goes beyond treatment — we believe in preventive care, patient education, and building long-term health partnerships. Every day, over 1,500 patients trust us with their health. That trust drives everything we do.

— Dr. Arvind Mehta, MBBS, MS, FRCS
Founder & Chief Medical Director

Dr. Arvind Mehta, Founder & Chief Medical Director

Accreditations & Recognitions

NABH Accredited
NABL Certified Lab
ISO 9001:2015 Certified
Green OT Certification
Healthcare Excellence Award 2025

OUR SPECIALITIES

Centres of Excellence

25+ specialised departments staffed by India's leading doctors, surgeons, and therapists — equipped with the latest medical technology.

Cardiology & Cardiac Surgery

Interventional cardiology, bypass surgery, valve replacement, pacemaker implantation, and cardiac rehabilitation. 24/7 Cath Lab availability.

Orthopaedics & Joint Replacement

Robotic knee & hip replacement, arthroscopy, spine surgery, sports medicine, and trauma care. 5,000+ joint replacements performed.

Neurosciences

Neurology, neurosurgery, stroke unit, epilepsy management, and neuro-rehabilitation. Dedicated 24/7 stroke response team.

Oncology

Medical, surgical & radiation oncology. Chemotherapy suites, PET-CT, linear accelerator, and tumour board for personalised treatment protocols.

Women & Child Health

Obstetrics, gynaecology, IVF, neonatology (Level III NICU), paediatric surgery, and lactation support. Birthing suites with family-friendly environment.

Internal Medicine & Diabetology

Comprehensive management of diabetes, hypertension, thyroid disorders, infections, and autoimmune conditions. Preventive health screenings.

Ophthalmology

Cataract surgery, LASIK, retina clinic, glaucoma management, and paediatric ophthalmology. Femtosecond laser-assisted surgery available.

ENT & Head-Neck Surgery

Endoscopic sinus surgery, cochlear implants, voice disorders, thyroid surgery, and sleep apnoea treatment. Advanced audiology lab.

Emergency & Trauma Centre

24/7 emergency department with triage, trauma bays, minor OT, and rapid diagnostics. Average door-to-doctor time: 8 minutes.

350 Beds. 25+ Departments. One Mission: Your Health.

350 Beds. 25+ Departments. One Mission: Your Health.

A fully-equipped multi-speciality hospital with modular OTs, advanced ICU, diagnostic imaging, and pharmacy — all under one roof.

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Specialist Doctors

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Hospital Beds

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Surgeries/Year

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Patient Satisfaction

MEET OUR EXPERTS

Our Leading Doctors

Board-certified specialists with decades of combined experience. Each doctor brings world-class training and a patient-first approach.

Dr. Arvind Mehta

Dr. Arvind Mehta

Chief Medical Director · Cardiac Surgery

MBBS, MS, FRCS (Edinburgh). 30+ years in cardiothoracic surgery. 8,000+ open-heart surgeries. Former HOD, AIIMS New Delhi.

Dr. Priya Sharma

Dr. Priya Sharma

Head of Orthopaedics · Joint Replacement

MBBS, MS Ortho, Fellowship (Germany). Pioneer in robotic knee replacement in the region. 5,000+ joint surgeries performed.

Dr. Rajesh Iyer

Dr. Rajesh Iyer

Head of Neurosciences

MBBS, DM Neurology (NIMHANS). Expertise in stroke management, epilepsy, and movement disorders. Published 80+ research papers.

Dr. Sneha Kulkarni

Dr. Sneha Kulkarni

Head of Obstetrics & Gynaecology

MBBS, MD, DNB, Fellowship in Reproductive Medicine. 15+ years experience. 3,000+ deliveries. IVF success rate: 62%.

YOUR JOURNEY

How It Works

From your first call to complete recovery — we make every step seamless.

1

Book Appointment

Call, WhatsApp, or book online. Choose your preferred doctor, department, and time slot.

2

Consultation

Meet your specialist. Discuss symptoms, review history, and get a personalised treatment plan.

3

Diagnostics

In-house lab, imaging, and pathology. Reports delivered digitally within hours.

4

Treatment

From medication to surgery — world-class care with cutting-edge technology and dedicated nursing staff.

5

Recovery & Follow-up

Post-treatment support, rehabilitation, and regular follow-ups to ensure complete recovery.

What Sets Us Apart

Patient First

Your comfort and recovery are our top priority.

Patient-Centric Care

Dedicated patient coordinators, multilingual staff, personalised meal plans, private rooms with attendant beds, and 24/7 nursing care. Patient satisfaction score: 98%.

Advanced Technology

Cutting-edge equipment for precise diagnosis.

State-of-the-Art Tech

3T MRI, 256-slice CT, PET-CT, robotic surgery systems, digital OTs, AI-assisted diagnostics, and fully integrated hospital information system (HIS).

Clinical Excellence

Evidence-based medicine, best-in-class outcomes.

Proven Results

Infection rates 60% below national average. 99.2% surgical success rate. Multidisciplinary tumour boards. Weekly grand rounds. CME-accredited training programs.

Transparent Pricing

No hidden charges, no bill surprises.

Affordable Care

Upfront cost estimates before every procedure. Cashless insurance for 200+ providers. EMI options available. Government scheme empanelment (CGHS, ECHS, Ayushman Bharat).

PREVENTIVE CARE

Health Check-up Packages

Early detection saves lives. Choose a health package and invest in your future well-being.

Basic Health Check

Essential screening for adults 18–40

₹1,999/one-time
  • Complete Blood Count (CBC)
  • Blood Sugar (Fasting & PP)
  • Lipid Profile
  • Liver & Kidney Function
  • Thyroid Profile (TSH)
  • Chest X-Ray
  • ECG
  • Cardiac Stress Test
  • Ultrasound Abdomen
Book Now
Popular

Comprehensive Check

Thorough screening for adults 40+

₹4,999/one-time
  • All Basic Health Check tests
  • ECG + 2D Echo
  • Cardiac Stress Test (TMT)
  • Ultrasound Abdomen
  • Vitamin D & B12
  • HbA1c (Diabetes marker)
  • PSA / Pap Smear
  • Bone Density (DEXA)
  • Specialist consultation
Book Now

Executive Cardiac

Advanced heart health screening

₹8,999/one-time
  • All Comprehensive Check tests
  • CT Coronary Angiography
  • Carotid Doppler
  • Holter Monitoring (24hr)
  • hs-CRP (Inflammation marker)
  • Lipoprotein(a)
  • Cardiologist consultation
  • Personalised risk report
  • Follow-up consultation
Book Now

OUR FACILITIES

A Tour of PrimaCare Hospital

Modern infrastructure designed for patient comfort, clinical precision, and efficient care delivery.

Inside PrimaCare Hospital

Take a virtual walkthrough of our hospital — from the reception to the operation theatres.

Insurance & Payment Options

We make healthcare affordable and accessible with multiple payment and insurance options.

200+ Insurance Partners

We offer cashless hospitalisation with all major insurance providers including Star Health, HDFC Ergo, ICICI Lombard, New India Assurance, United India, Max Bupa, Bajaj Allianz, Niva Bupa, Care Health, Aditya Birla Health, and many more.

How it works: Present your insurance card at admission → Our TPA desk handles all paperwork → You pay only the non-covered amount (if any) → No upfront payment required for covered procedures.

Our dedicated insurance helpdesk is available Monday–Saturday, 9 AM–6 PM to assist with pre-authorisation, claims, and queries.

Clinical Outcomes

Surgical Success Rates

Cardiac Surgery Success99%
Joint Replacement Success98%
Cataract Surgery Success99%
Cancer 5-Year Survival82%
Patient Satisfaction Score98%

Infection Control

Safety Metrics (Lower is Better)

Surgical Site Infection Rate2%
Central Line Infection Rate1%
ICU Readmission Rate3%
Hospital Acquired Infection2%
30-Day Mortality Rate1%

Growing Trust, Every Year

Annual Patient Footfall (Lakhs)

Department-wise Distribution

Cardiology(22%)
Orthopaedics(18%)
Obstetrics & Gynaecology(16%)
Internal Medicine(14%)
Emergency(12%)
Others(18%)
24/7 Emergency & Trauma Centre

24/7 Emergency & Trauma Centre

Fully-equipped emergency department with trauma surgeons, critical care specialists, and rapid diagnostics. Average response time: 8 minutes. Call: 1800-123-4567 (Toll-Free)

PATIENT STORIES

What Our Patients Say

After my knee replacement at PrimaCare, I'm walking pain-free for the first time in 8 years. Dr. Sharma and her team made the entire process — from pre-op to rehab — smooth and stress-free. The private room was comfortable, and the nursing staff checked on me every hour.

Sunita Verma

Knee Replacement Patient, Age 62

My father had a heart attack at 3 AM. The ambulance arrived in 12 minutes, and within 45 minutes he was in the Cath Lab. Dr. Mehta performed an emergency angioplasty and saved his life. The ICU care afterwards was exceptional. We're forever grateful.

Raghav Malhotra

Family of Cardiac Emergency Patient

Our twin girls were born prematurely at 32 weeks. The Level III NICU at PrimaCare gave them the best start. Dr. Kulkarni and the neonatology team were with us every step. Today, our girls are healthy, thriving toddlers. This hospital holds a special place in our hearts.

Anjali & Vikram Desai

NICU Parents

I was diagnosed with colon cancer and was terrified. The oncology team at PrimaCare created a personalised treatment plan, explained every step clearly, and provided emotional support throughout chemo. After 8 months, I'm cancer-free. Their tumour board approach really works.

Mohammed Irfan

Oncology Patient, Age 48

I've been doing my annual health check-up at PrimaCare for 5 years now. Last year, they caught an early-stage thyroid issue that could have become serious. The Comprehensive Check package is thorough and the reports are available within 24 hours. Prevention truly is better than cure.

Lakshmi Ranganathan

Preventive Health Check Patient

Our Journey

1999

Founded

Dr. Arvind Mehta opens a 30-bed clinic in Pune with a vision to provide affordable, world-class healthcare. 5 doctors, 20 nurses, one OT.

2004

100-Bed Hospital

Expanded to a 100-bed hospital with dedicated departments for Cardiology, Orthopaedics, and General Surgery. First Cath Lab installed.

2009

NABH Accreditation

Became one of the first hospitals in the region to receive NABH accreditation. Launched the 24/7 Emergency & Trauma Centre.

2014

Centre of Excellence

Established Centres of Excellence in Cardiac Surgery, Joint Replacement, and Oncology. 250 beds. 80+ doctors. 5,000+ surgeries/year.

2019

Technology Upgrade

Installed 3T MRI, 256-slice CT, PET-CT, robotic surgery system, and fully integrated hospital information system. Digital OTs.

2023

350 Beds & Growing

Expanded to 350 beds, 150+ doctors, 25+ departments. Launched IVF centre, Level III NICU, and rehabilitation wing. 10,000+ surgeries/year.

2025

Healthcare Excellence Award

Recognised as 'Hospital of the Year' at the Healthcare Excellence Awards. 5.5 lakh+ patient visits annually. Expanding to two new satellite centres.

Our Campus

From a modest clinic to a sprawling healthcare campus — PrimaCare Hospital's growth reflects the trust of the community we serve. Our campus features a main hospital building, a diagnostic centre, a wellness wing, a pharmacy, a cafeteria, and ample parking. Every space is designed with patients in mind — from wheelchair-accessible corridors to soothing interiors that reduce anxiety.

350 beds · 12 modular OTs · 60-bed ICU · Level III NICU · 3T MRI · PET-CT · Robotic surgery · Helipad · 500-car parking

Hospital campus
Reception and lobby
Modular operation theatre
Private patient suite

WHY CHOOSE US

PrimaCare Hospital vs Others

Admission Process

A simple, transparent process from admission to discharge. Our patient coordinators guide you at every step.

Step 1

Registration

Visit the registration counter with ID and insurance card. Our staff will create your medical record and assign a unique patient ID.

Step 2

Pre-Admission Assessment

Meet your doctor. Complete pre-operative assessments (blood work, ECG, anaesthesia consultation) — all available in-house.

Step 3

Insurance Clearance

Our TPA desk handles pre-authorisation with your insurance provider. Cashless approval typically within 2–4 hours.

Step 4

Admission & Treatment

Check into your room. Meet your care team — surgeon, anaesthetist, nursing staff, and patient coordinator.

Step 5

Discharge & Follow-up

Billing summary, medication instructions, follow-up appointment, and digital discharge summary sent to your email/WhatsApp.

Frequently Asked Questions

While we accept walk-ins for general consultations and emergencies, we strongly recommend booking an appointment for specialist consultations. You can book via our website, call 1800-123-4567, or WhatsApp us at +91 98765 43210. Appointments ensure minimal wait times and allow doctors to review your case beforehand.
We offer cashless hospitalisation with 200+ insurance providers including Star Health, HDFC Ergo, ICICI Lombard, New India Assurance, Max Bupa, Bajaj Allianz, Niva Bupa, Care Health, and Aditya Birla Health. We are also empanelled under Ayushman Bharat (PMJAY), CGHS, ECHS, and state health schemes. Our TPA desk handles all paperwork.
General ward: 10 AM–12 PM and 4 PM–6 PM. ICU: 11 AM–11:30 AM and 5 PM–5:30 PM (2 visitors at a time). Private rooms: Flexible visiting hours with one attendant allowed 24/7. Paediatric ward: One parent allowed round-the-clock.
Yes! We offer 0% EMI on HDFC, ICICI, SBI, and Axis credit cards for procedures above ₹25,000 (3, 6, 9, or 12 months). We also have partnerships with Bajaj Finserv and HDFC for medical loans up to ₹25 lakh. Our billing team will present all options before any procedure.
Lab reports are available digitally via our patient portal and WhatsApp within 4–6 hours for routine tests. Specialised tests (histopathology, cultures) take 24–72 hours. You can also collect printed reports from the lab counter. All reports are stored in your electronic medical record for future reference.
Yes, we have a multi-level parking facility with space for 500+ cars and 200+ two-wheelers. Valet parking is available for premium patients. The first 2 hours are free for all patients; subsequent hours are charged at ₹30/hour. Wheelchair-accessible parking bays are available near the entrance.
Yes, we operate a fleet of 12 advanced life support (ALS) and basic life support (BLS) ambulances, available 24/7. Call our emergency line: 1800-123-4567 (toll-free). Average arrival time within city limits: 12 minutes. Our ambulances are equipped with cardiac monitors, defibrillators, ventilators, and trained paramedics.
Absolutely. When booking an appointment, you can select your preferred doctor based on their specialty, availability, and patient reviews. If you're unsure, our patient coordinators can recommend a specialist based on your condition. For emergencies, the available on-call specialist will attend to you immediately.
Your Health Journey Starts Here

Your Health Journey Starts Here

Whether it's a routine check-up or a life-saving surgery — we're here for you, 24/7. Book your appointment today.

OPD Timings

MondayToday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 4:00 PM
Sunday9:00 AM - 1:00 PM

Contact Us

PrimaCare Hospital
Survey No. 45, Senapati Bapat Road
Near Pune University Gate
Pune, Maharashtra 411016

Appointments: +91 98765 43210
Emergency (24/7): 1800-123-4567 (Toll-Free)
Reception: +91 20 2567 8900
Email: info@primacare.in
Website: www.primacare.in

Emergency & Trauma Centre: Open 24/7, 365 days
Pharmacy: Open 24/7
Diagnostic Lab: 7 AM – 9 PM (Mon–Sat), 8 AM – 1 PM (Sun)

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Your Health Deserves the Best

Your Health Deserves the Best

NABH Accredited. 150+ Specialists. 25+ Departments. 25 Years of Trust. Experience healthcare the way it should be.