StoreBaseStoreBase

Keep customers informed

Emails & Notifications

Keep your customers informed at every step. Automated emails for order confirmation, shipping updates, delivery, cancellation, and refunds. OTP verification via SMS and email. All customizable from your admin panel.

Key Capabilities

01

Order Lifecycle Emails

Automated emails for order confirmation (with PDF invoice attached), shipping updates, delivery confirmation, cancellation, and refund notifications.

02

OTP Authentication

Secure customer login with OTP via SMS (2factor.in) and email (Resend). 10-minute expiry with 60-second resend cooldown.

03

Customizable Templates

Super admin can customize email templates for all transactional emails. Store-specific from addresses and branding.

04

Admin Alerts

New order alerts, customer cancellation notifications, and subscription expiry warnings sent to store admins automatically.

See It in Action

Real screenshots from an actual StoreBase store

storebase.in
StoreBase orders list showing order status and notifications

Order lifecycle with automated email notifications

storebase.in
StoreBase invoice management with PDF generation

Auto-generated invoices attached to order emails

Why You'll Love It

Automated order confirmation with PDF invoice
Shipping, delivery, and cancellation emails
Refund notification emails
OTP verification via SMS and email
Welcome email for new customers
New order alerts for store admin
Subscription expiry warning emails
Customizable email templates

Frequently Asked Questions

Do I need to set up email manually?
No. Email is configured at the platform level. All transactional emails work automatically once your store is set up.
Can I customize the email content?
Yes. Email templates can be customized from the super admin panel. Store-specific from addresses are also supported.

Ready to Get Started?

Launch your online store today with StoreBase. No coding, no hassle.